Certificates and Documents on Request

How to ask for documents with your order

Certificates available upon request. That wording is the whole document statement on this site, and no document, number, scope, or validity period is stated anywhere else on this site. Buyers who need documents for an order should name the order, name the documents wanted, and ask in the inquiry what will be provided with that order.

Put the document request in the same inquiry as the boot or wader brief, so the reply can cover the line and the documents together. Name the line, the wearer, the ground, and the season, and add the document request as a separate item in the same message, so nothing is lost between two separate messages. Share your quantity and target date to get MOQ and lead time for your order. Before payment, confirm the quantity, the target date, and every commercial term that applies to your order, including the documents agreed for that order.

What to include with a document request

• Name the order line, the wearer group, and the use, so the request is tied to a real brief.
• Name the documents wanted, in plain terms, and say how they will be used.
• Say whether the documents are needed before ordering, with delivery, or both, so the timing is clear.
• Ask how the documents will be sent, and ask who to contact if a document is missing on delivery.
• Keep the document request and the reply with the order record, so repeat orders can repeat the same request without rewording it.
• Share your quantity and target date to get MOQ and lead time for your order.

Buyers who order several lines at once should list the document request once, and say whether it applies to the whole programme or to one line only. That single clear statement avoids a document arriving for one line while another line in the same programme goes without.

A note on wording

This site states document availability only in the wording at the top of this page. It does not describe any document by number, scope, or validity period, and it does not attach a document claim to any boot or wader line. Any document question should therefore be asked in the inquiry for the specific order, and the answer for that order should be kept with that order's record.

That approach protects both sides: the buyer gets an answer tied to the real order, and the supplier answers the real request rather than a general claim. Send the document request with the full boot or wader brief, and confirm the answer before payment.

Asking once for a whole programme

A programme that covers several boot and wader lines needs only one document request, stated once and tied to the whole programme. List the lines in the programme, say the request covers all of them, and note any line where the request differs. That single statement is clearer than a separate request per line, and it leaves a single reply to file with the programme record.

Repeat programmes can reuse the same request wording, changing only the order details and the target date. Keep the request, the reply, and the order confirmation together, so the next programme can repeat the request without rewording it, and so any missing item on delivery can be raised against the written reply rather than from memory.